INCORP PRO
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Ontario Not-for-Profit Corporation

  • Home
  • Non-Profit
  • Ontario Not-for-Profit Corporation

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Step 1 of 12 - Package Details

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Choose your non-profit type

Public Benefit Corporation (PBC)

Public Benefit Corporations (PBCs) are publicly funded entities classified as either Charitable Corporations (focused on poverty, education, religion, or community benefit) or Non-Charitable Corporations (groups like service clubs that receive $10,000+ annually in public grants or donations). View Details

Non-Public Benefit Corporation (Non-PBC)

Non-Public Benefit Corporations (Non-PBCs) are non-profits funded primarily by member fees rather than public sources. Examples include private clubs, professional associations, and amateur sports leagues. View Details

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Important Note: Articles of an Ontario Non-Profit Corporation

For an Ontario non-profit corporation, the articles should clearly identify the corporation’s purpose, activities, and any applicable membership or special provisions. We will prepare the articles based on the information you provide and submit them for incorporation upon your approval.

Package Price
Package Price
Certificate of Incorporation
Government's Registry Fee

Compliance Filing
Recommended Filing
Tax and WSIB Accounts

Help Section

Which package should I choose?
All packages include the Ontario incorporation filing, the $300 government fee, Articles of Incorporation, Certificate of Incorporation, and electronic delivery. Registration, retrieval, and delivery of your CRA Business Number, corporate tax account, and Ontario Company Key require specialized processing and are available through our higher-tier packages or add-on assistance services.
Is this a one-time payment?
Incorporation and one-time add-ons are charged once. Address service, annual support, annual filing service, and domain or website products are term-based and may require renewal. Ongoing government and tax filing obligations continue unless your order expressly includes them.
Are there any hidden or extra fees?
No hidden fees. The price shown includes the $300 Ontario government fee and everything in your selected package. Each optional add-on shows its price before you choose it, and your total updates as you go.
What's needed to complete this order?
You will need a proposed business name, or you can choose a numbered corporation, plus a registered office address in Ontario, the name and address of at least one director, a basic share and ownership setup, and a contact email. A named corporation also needs an Ontario NUANS name search report, which we can obtain for you.
Is this an official government incorporation?
Yes. We submit your incorporation through the Ontario Business Registry, and you receive the official Articles of Incorporation and Certificate of Incorporation issued for your corporation. We prepare and file your application; we do not provide legal or tax advice.
Do I need a lawyer or accountant?
Most straightforward Ontario incorporations can be completed without a lawyer or accountant, and this form guides you through each step. We provide general filing information only, not legal or tax advice, so consider professional advice for complex ownership, tax, or share structures.
Do I need to ready anything before I start?
No. Fill in as much as you can now to speed up your order. If anything is missing, we contact you for it, or you can email it to us before we file. You do not need every detail finalized to begin.
What happens after I place the order?
We review the submitted information and contact you if anything required is missing or unclear. After Ontario accepts the filing, we send the official Articles and Certificate electronically. Printed documents and physical supplies are sent only if selected.
Can I get help placing an order?
Need help completing the order? Call (647) 931-9244 during business hours for general filing assistance. We do not provide legal or tax advice.
What does Business Number retrieval assistance include?
Ontario incorporation automatically creates a 9-digit CRA Business Number. This optional service covers our staff retrieving and delivering the Business Number information after incorporation; the fee is for our assistance, not for CRA creating the number. Retrieval and delivery are not included in the base incorporation service unless expressly listed.
What does Corporate Tax ID retrieval assistance include?
Our team handles the administrative processing needed to secure your CRA Corporate Income Tax Account from registry records, verify your profile, and ensure your business is tax-ready immediately.
What does Ontario company key retrieval assistance include?
Your 9-digit Company Key acts as your corporate password. We take care of retrieving this key from the corporate registry, connecting it to your profile, and making sure it's ready whenever you need to update your business records.
What does Initial Return Filing and Official Email Update include?
The Initial Return is mandatory and must be filed within 60 days after incorporation. We use our monitored filing email as the corporation's initial official email during incorporation. If you purchase this service, we file the Initial Return and update the official email to the address you provide.

Company Name

Example: Toronto Humane Society
Example: Société humanitaire de Toronto
Example: Société humanitaire de Toronto Humane Society
Example: Toronto Humane Society / Société humanitaire de Toronto
NUANS Report and Name Clearance
Drop files here or
Accepted file types: jpg, png, pdf, Max. file size: 8 MB.
    Important: Please only upload saved files on local storage. Uploading directly from cloud storage (Google Drive, iCloud, Dropbox) will cause errors.

    Trade Name/Short Name

    Trade Name Information
    Under Ontario law, a non-profit must register any operating name or short form of name or any name that is sued to identify itself to public, other than its exact legal name.
    Example:
    The legal name is "Toronto Humane Society Inc.", whille its trade name could be "Toronto Humane".
    Do you want to add a trade name?

    Help Section

    What are the name rules?
    • Distinctiveness: The name must be unique and not confusingly similar to existing organizations, businesses, or registered trademarks.
    • Format: The name cannot be a numbered name (e.g., "123456 Ontario Inc."). It must be 120 characters or less in length.
    • Language: The name can be in English, French, or both (separated by a slash).
    • Restricted words: You cannot use the words "Limited" or "Ltd." in the name. You also cannot use words that imply an affiliation with the government (unless true), and terms like "College," "University," "Charity," or "Foundation" require special permission or proof of status.
    • NUANS Report: You must obtain and file a valid Ontario-biased NUANS (Newly Updated Automated Name Search) report, which expires after 90 days, to prove the name is available.
    What Is a Valid NUANS Report?

    NUANS (Newly Upgraded Automated Name Search) is a federal database utilized to verify if there are any existing business names that could potentially conflict with your intended name.

    For registering a business in a province (Ontario, Alberta, New Brunswick, PEI), only the NUANS Reservation Report specific to that province is accepted. A federal NUANS report cannot be used for provincial registration.
    ⚠️ Important: Physical Registered Office Address Requirement

    A corporation is required to have a physical registered office address in Ontario. P.O. box or virtual mail box address is not acceptable. If you do not have a physical address, we offer address and mail scanning service.

    Please ensure your provided address meets these requirements to avoid filing rejection.
    Do you have an Address in Ontario?
    Corporation's Address
    Address and mail scanning service
    Official Email

    Help Section

    What are the requirements for a corporation’s address?

    The address must be a physical location within Ontario. P.O. Boxes and virtual addresses are not permitted. All official correspondence and legal documents related to the corporation will be sent to this address.

    What is the difference between the 2 Address options?

    The address service alone will provide your company with a registered address that will allow for it to comply with the registration requirements. This address is not for operations; it is solely for registration purposes.

    The mail scanning to email service is for forwarding all mail digitally to you if the address receives any government-related mail for your company.

    What Is an Address Service?

    The Address Service is an annual mail-handling and document-scanning solution we offer to corporations that do not have a local physical address in Ontario. This service can be renewed yearly for a similar fee.

    Any government or corporation-related mail received on your behalf will be scanned and emailed directly to you.

    How can I change my address in the future?

    You can update your corporation’s registered address at any time by paying the applicable filing fee. Many businesses initially use a home or residential address during incorporation and update it later once they acquire a commercial or office location.

    Timeline

    Registry Queue (Business Hours)
    Documents Delivery Method
    Future incorporation date

    Activity

    Examples of Charitable Activities
    Examples may include food banks, soup kitchens, and low-cost housing units.
    Examples of Educational Organizations
    Examples may include colleges, universities, and research institutes.
    Examples of Religious Organizations
    Examples may include places of worship and missionary organizations.
    Examples of Charitable Activities
    This includes only categories that the courts have recognized as charitable. Examples may include relief for victims of natural disasters, services for seniors or persons with disabilities, environmental preservation, support for children or victims of substance abuse, fire rescue operations, animal shelters, and public amenities that benefit the community.
    Description of Activities
    Drop files here or
    Accepted file types: doc, docx, pdf, Max. file size: 8 MB, Max. files: 1.

      Help Section

      Electronic vs. Printed Documents
      If you select electronic documents, we will email PDF copies to the billing email address you provide. You also have the option to receive both: electronic copies by email and printed hard copies sent by mail.
      Can I set a future incorporation date?
      Yes, you can choose a future date for incorporation. However, the selected date must be no earlier than today and no more than 30 days ahead.
      Why activities are so important?
      To qualify as a charity, an organization must have purposes that are exclusively charitable and charitable activities that support those purposes. The purposes (also called objects) describe the aim or main intent of the organization. The activities describe how your organization will accomplish its purposes.
      How to describe the activities?
      When describing a charitable activity, keep the following points in mind:
      • what you want to achieve
      • how you're doing it – detailed plans
      • who the beneficiaries are and how they are selected any fees charged
      • frequency and length of the activity
      • involvement of employees and volunteers
      • how you maintain direction and control over activities and resources
      • other logistics (transportation, facilities, etc.)

      Directors: (incorporators, officers & members)

      By default, the directors will be added as the incorporators, officers and members of the corporation. Minimum of 3 directors are REQUIRED.
      As a charitable Public Benefit Corporation, employees (gets paid for working) cannot be directors.
      As a non-charitable Public Benefit Corporation, maximum 1 of the 3 directors can be employee (gets paid for working) of the organization.

      1st Director

      Residency status in Canada
      Residential Address

      2nd Director

      Residential Address
      Residency status in Canada

      3rd Director

      Residential Address
      Residency status in Canada

      4th Director

      Residency status in Canada
      Residential Address

      5th Director

      Residency status in Canada
      Residential Address

      Note for Corporations with More Than 5 Directors

      Please upload a document (.pdf, .doc, or .docx only) or email us the following information for each individual:

      • Full legal name
      • Complete residential address
      • Canadian residency status (Citizen, Permanent Resident, or Non-Resident)
      • Position(s) held in the company (Director, Shareholder, Officer)
      • If Officer, specify title (e.g., CEO, President, Secretary)
      Example:
      John Smith, 21 Richgrove Dr, Etobicoke, Ontario, Canada, M9R 2L2 Citizen, Director & CEO
      Accepted file types: pdf, doc, docx, Max. file size: 8 MB.
      Important: Please only upload saved files on local storage. Uploading directly from cloud storage (Google Drive, iCloud, Dropbox) will cause errors.

      Help Section

      Impact of adding additional director(s)

      Each director has equal power and control over the corporation, exercised through majority vote. The directors are the "operating mind" of the company, responsible for supervising its management and affairs.

      • Decision Making: Adding trusted directors can bring diverse expertise to your board.
      • Residency: Yukon has no Canadian residency requirement for directors; they can be residents of any country.
      Can I add or remove a director later?

      Yes. At least one director must be listed at the time of incorporation. You can update the director information at any time in the future through a Notice of Change with the Ontario Business Registry.

      If you opt for our Complete Maintenance package (available in the next steps), director changes and mandatory filings can be handled by our team at no additional service cost.

      What are the requirements to be a director?

      A director is responsible for overseeing the corporation's operations and has the authority to make administrative decisions. To qualify as a director in Ontario:

      • Age: Must be 18 years or older.
      • Residency: As of 2021, Ontario has eliminated the Canadian residency requirement. Directors can be Canadian citizens, permanent residents, or non-residents/foreign citizens.
      • Status: Must be an individual (not a corporation) and must not have a status of bankrupt.
      • Capacity: Must be found capable of managing property under Ontario law.
      Crucial clauses in the Articles
      Why Are By-laws Required?
      Your corporation MUST have by-laws as required under the Not-for-Profit Corporations Act (NFP Act). It is the corporation's responsibility to ensure that its by-laws meet its specific needs and comply with the requirements of the NFP Act.
      Corporate Your Bylaws
      What standard bylaws include?
      ✔ Definitions and Interpretations✔ Members & Officers Information✔ Execution: signature requirements
      ✔ Membership termination: basic structure✔ Nominating directors: supports by % of members✔ Financial statements: send to all members
      ✔ Borrowing: members’ approval requirements✔ Membership class: one class✔ Membership transfer: to corporation
      ⚠️ Important: Keeping bylaws and minutes is MANDATORY according to the NFP Act.

      We made this section optional for clients who prefer drafting their own bylaws. If you skip it, you are entirely responsible for preparing and filing all corporate governance documents yourself, including the following:

      • Appointing members and officers
      • Defining borrowing powers
      • Drafting rights, responsibilities, and termination clauses
      • Creating a Central Securities Register and dispute resolution policies

      Help Section

      What is company bylaws?
      Corporate bylaws, alternatively known as company constitution, are the rules, rights, regulations and policies set by a corporation. The corporate bylaws, usually prepared by a corporate lawyer ensuring no rules or clause conflicts the Provincial Corporations Act or Canada Business Corporations Act (CBCA). Corporate Bylaws and Minutes may also be required by certain banks to open an account
      Can I change the Articles of Incorporation?
      Once the corporation is registered, the Articles of Incorporation is also registered with government. The articles of an incorporated business could be changed with proper filing (Articles of Amendment) and fees.
      What is standard clause in the articles?
      Standard clauses are used by default in the articles of incorporation for a wide range of standard businesses and everyday operations.
      Do I need custom articles?
      The requirement to customize articles varies so that we cannot suggest how to customize. As a simple guidance, organizations customize articles to accommodate special requirements like multi-tier member classes, specific duration of directors in the position, clauses on limited by guarantee, etc. In general, if you don't have a reason then no customization is required.

      Compliance Filing

      CRA Business Number
      Corporate Tax ID
      Ontario Company Key

      Recommended Filing

      Initial Return & Official Email
      HST Registration (RT 0001)

      Help Section

      What is a Business Number (BN)?
      A registered company must obtain a Business Number to access its account with the Canada Revenue Agency. The Business Number, or BN number, is a nine-digit code that uniquely identifies your business with the CRA.
      What is a Corporate Tax ID?
      Companies are required to report all their income and expenses to the CRA. The Corporate Tax ID, known as RC0001, serves as the identifier for this reporting. Each corporation must acquire a Corporate Tax ID from the CRA.
      What is an Initial Return?
      Submitting your Initial Return is a required action following the incorporation of your business in Ontario. It formally informs the government about your corporation's directors, registered office, names and titles of officers, and the official email address. 
      Who needs a GST/HST account?
      If you sell products and services in Canada and collect GST/HST from your Customers, then GST/HST Account Number is Required. Customer's invoice or receipt must show the HST number. Unable to collect HST may cause penalty by CRA.

      Tax & WSIB Account Registration

      Payroll Account Set Up
      Import Account Set Up
      Export Account Set Up
      WSIB Account Set up

      Help Section

      Who needs a payroll account?

      If you hire employees, including yourself, you need a Payroll Account Number. If you do not have an employee, your own salary or a family member's salary can be processed through the payroll account to take advantage of CRA 'income splitting'.

      Note for 2026: Under current TOSI (Tax on Split Income) rules, family members must generally be "actively engaged" in the business (working an average of 20+ hours per week) to qualify for certain income-splitting benefits. This service covers the initial setup of the account with the CRA, not ongoing payroll processing.
      What is import account?

      If your business involves importing physical goods for commercial use, an Import Account (RM) is required. This account identifies your business to the Canada Border Services Agency (CBSA) for customs clearance.

      As of 2026, all importers must also register through the CARM Client Portal (CBSA Assessment and Revenue Management) to manage duties and taxes.

      What is export account?

      If your business involves exporting physical goods to other countries, an Export Account (RM) is required. The government uses this account to process customs declarations and track the movement of goods out of Canada.

      Do I need WSIB registration?

      Registering with the Workplace Safety and Insurance Board (WSIB) is required for most businesses in Ontario within 10 days of hiring their first worker (including family members and some subcontractors).

      • Mandatory Industries: Construction, manufacturing, trucking, and most service/retail businesses.
      • Exempted Industries: Some types of businesses are exempt (e.g., banks, insurance companies, private schools, and travel agencies).
      • Why Register? WSIB provides financial security and "no-fault" insurance, protecting you from potential lawsuits if a workplace injury occurs. Many exempt employers choose to register voluntarily for this protection.

      Corporate Supplies

      Choose membership certificates
      Physical Corporate Seal
      Digital Corporate Seal
      Corporate Records Binder

      Help Section

      What is membership certificate?
      Instead of shares, a non-profit may use a membership certificate as an official, physical or digital document showing that someone belongs to a specific class of members in the organization.
      Do I need a corporate seal?
      The company seal, is a tool used to stamp or emboss your company's important documents in order to show the document is certified by, and agreed upon by, the Board of Directors of the company. Commonly used for:
      1. employment and vendor contracts
      2. minutes from Board of Directors meetings
      3. leases
      4. To be granted for bank loans or mortgages
      5. any contracts or agreements
      How supplies will be shipped?
      Supplies (minute book binder, seal, share certificates) will be shipped by Canada Post to your corporation's mailing address.

      Annual Services

      Annual Support Services*
      Filing Annual Return
      Powered by BRCHost
      View what's included

      Help Section

      What is Corporate Support?
      Yes, we offer 3 types of post-incorporation and maintenance service:
      • Annual Return: At the end of the year, we will file annual corporate return for you.
      • Phone Support:
        • corporate Update (address change, director's change, shareholder change, officer change). Please Click Here for more details.
      • Complete Maintenance: Annual Return + Phone Support + Notice of Changes Click Here for more details.
      Why do I need Annual Return?
      The Annual Return of Corporation must be filed for every Canadian corporation every year to keep the corporation active. This is filling to keep the corporation’s records up to date.
      What is domain name?
      We recommended to reserve a domain name in your business name. If your domain name is taken by any domain reserving company or a competitor, it could be difficult to establish your brand and continue the business without a proper website. (example: www.yourbusinessname.ca)
      What is Business Email address?
      A Business Email Address is the one that has your business name in it, and will be used for business communications that is based on your custom domain. (example: CustomName@companyname.com)
      Pre-Registration Draft Review
      Register this organization on Google Map
      Logo Design Service
      Shipping and Handling

      Help Section

      Notes on the draft review service
      The package does not include the extract of the draft version from governmental systems and sending it to our customers. Should you wish to review the draft before the final submission, this option is available. Be informed that your chosen service speed determines when the draft copy is emailed to you. If we don't receive your green signal within a designated timeframe, our representative will proceed with the final submission and subsequently deliver the relevant company establishment documents to you.
      Details on the shipping options
      Canada Post offers the following options for shipping an item within Canada:
      • Xpresspost Certified: is a service for sending documents that captures the recipient's signature upon delivery of the item. This service is ideal for sending important notices as well as legal and court documents.
      • Expedited: is fast, cost-effective ground shipping within Canada. All items can be tracked and have on-time guarantees.
      • Regular Parcel: is a cost-effective ground delivery service available to customers.
      Should I list my business on google map?
      Listing a business on Google helps by increasing its visibility in Google Search and Maps, which can attract more customers and build trust. It allows you to manage your business information, connect with customers through posts and reviews, and provide direct ways for them to do business with you, such as ordering or booking.
      How a logo can help my business?
      Strengthen your registered business and develop a brand with a unique logo. A logo for a registered business name is an essential initial step toward a successful trademark application later on. Our skilled graphic designers have received excellent feedback from many Canadian entrepreneurs.

      Order Summary

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      Note: Once you click the Add to Cart button, please refrain from using your browser's "back" button, as this could lead to submitting a duplicate order. If you need to modify any information or alter the order, don’t hesitate to contact us after your purchase is final. Thank you.
      Terms and Condition*
      (You may review Terms and Conditions.)
      Our Offices
      • Montréal: 710-5455 De Gaspe Ave
      • Vancouver: 1248-13351 Commerce Pkwy, Richmond
      • Edmonton: 16143 142 St NW
      • Winnipeg: 1800-201 Portage Ave.
      • Fax Number: 647 945 8872
      • Email: info@incorporationpro.ca
      Our Phone Numbers
      • Ontario: 647 945 8873 (8am-8pm EST)
      • Québec: 438 558 2300 (8am-8pm EST)
      • BC: 604 283 2027 (5am-5pm PST)
      • Alberta: 780 851 2820 (6am-6pm MST)
      • Manitoba: 204 202 7866 (7am-7pm CST)
      • All Other: 1 888 675 1412 (8am-8pm EST)
      Our Policies

      PRIVACY POLICY
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      REFUND AND RETURN POLICY

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      COPYRIGHT 2025 © Incorp Pro. All rights reserved.

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      Terms and Conditions

      Last Updated: June 05, 2026

      AGREEMENT TO OUR LEGAL TERMS

      Welcome to INCORP PRO INC.

      We are Incorp Pro (‘Company’, ‘we’, ‘us’, or ‘our’).

      Incorp Pro is a registered Company in Mississauga, Ontario, Canada. We operate the website https://incorporationpro.ca/ (the ‘Site’), as well as any other related products and services that refer or link to these legal terms (the ‘Legal Terms’) (collectively, the ‘Services’).

      These Terms and Conditions constitute a legally binding Agreement between Incorp Pro and all its Users.

      If you access and/or use our Website, it means that you have read, understood, and agreed to be bound by these Terms and Conditions and other applicable laws, statutes and regulations. If you do not agree with all these legal terms, you may not access our Website.

      Changes to the Terms and Conditions

      The Company reserves the right to revise and amend these Terms and Conditions at our discretion without any previous notice. All changes are active as soon as we post them on our Website, and it is the Users’ responsibility to review the Website periodically and stay informed of any changes.

      The Company reserves the right, in our sole discretion, to make changes, modifications or delete these Legal Terms at any time and for any reason. We will alert you about any changes by updating the ‘Last updated’ date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.

      The Services are intended for users who are at least the age of majority in their Province or territory of residence. In Ontario, persons under the age of 18 are not permitted to use or register for the Services.

      If you have any questions or concerns about our services or company, please contact us by phone at 647-945-8873, or email us at info@incorporationpro.ca.

      1. OUR SERVICES

      At Incorp Pro we are committed to offering high quality services and products that meet the needs of our customers. At all times it is our priority to distribute our products and services according to the laws and regulations of any country or jurisdiction. However, it is your responsibility as User, to ensure that the use of this Website and our services comply with the laws and regulations of your country or jurisdiction.

      Incorp Pro is a private company that provides business registration services. We are not a government agency and are not affiliated with, endorsed by, or connected to any federal, provincial, or municipal government. Our services involve preparing and submitting documents to government agencies on your behalf, for which we charge service fees separate from any government fees.

      2. INTELLECTUAL PROPERTY RIGHTS

      2.1 Our Intellectual Property Rights

      The materials we use on this Website, including all content, features, illustrations, images, icons, logos, etc. are intellectual property of Incorp Pro. The Company’s intellectual property is protected by domestic and international copyright law, trademark and other intellectual property laws.

      Our Terms of Use allow you to use our materials for your own business purposes or, if you are a professional intermediary, on behalf of your clients. You are authorized to print or download pages from the Website for these purposes, as long as you follow this Agreement with our Company.

      You are NOT allowed to make modifications of any material from our Website, resell or redistribute our content, or use our materials to offer competing services.

      3. USE OF SERVICES AND PRODUCTS

      Our services and products are intended for direct use by the purchasing party or, where the purchasing party is a professional intermediary (such as a lawyer, accountant, or business consultant), for use on behalf of the intermediary’s clients. Subject to your compliance with these Legal Terms, you may use our Website, services, and products, but you are not permitted to resell, white-label, rebrand, or redistribute our services as your own, or to copy, reproduce, or republish our content without our prior written consent.

      Professional Intermediaries: Lawyers, accountants, business consultants, and other professionals may purchase our services on behalf of their clients. In such cases, the professional intermediary is the customer of record and is responsible for payment, communication, and compliance with these Terms and Conditions. The intermediary is responsible for ensuring their client provides accurate information and understands that Incorp Pro‘s contractual relationship is with the intermediary, not the end client.

      Prohibited Uses: You may not resell, white-label, rebrand, or otherwise redistribute our services as if they were your own offerings. You may not use our services to operate a competing incorporation or business registration service. Violation of these restrictions constitutes a material breach of these Terms and Conditions.

      By using our Website, services or products, you agree that you will use our Website only for lawful purposes and according to our Terms and Conditions. You further agree that you will not violate any laws or regulations; infringe on the rights of others; attempt to gain unauthorized access to our systems; use our Services to distribute harmful or illegal content.

      If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: info@incorporationpro.ca. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.

      We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.

      Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms, and your right to use our Services will terminate immediately.

      4. USERS’ REPRESENTATIONS

      By using the Services, you indicate and certify that:

      • All the information you provide to us is true, correct, present and complete;
      • That you will inform us immediately if there is any change in your information;
      • That you have the legal age and capacity to enter into this Agreement and agree to adhere to these Legal Terms;
      • You will only use our Website and Services for legal and authorized purposes;
      • You will not violate any applicable law or regulation.

      If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your order and refuse any current or future use of our Services (or any portion thereof).

      5. USERS’ RESTRICTIONS

      By using this Website, you expressly agree and acknowledge that you are solely responsible for the activities that occur when you use our Site or Services. You are not allowed to transmit or post any content that is unlawful, offensive, threatening, defamatory or obscene.

      Incorp Pro reserves the right to determine whether or not any content is appropriate and complies with these Terms and Conditions.

      6. USERS’ IDENTITY VERIFICATION AND AUTHORIZATION FOR PAYMENT

      Incorp Pro follows the standard rules of Identity Verification according to Canadian law including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable anti-money laundering regulations. We are required to verify the identity of a payer if they are not the Director, Incorporator, or partner of the business, etc. In those circumstances, Incorp Pro will not process an order or offer a service, until a successful Identity Verification of the payer is completed and Consent of Authorization for the payment have been obtained. Furthermore, if there is a requirement regarding a payment clearance from the government or another agency, our company will also require the payer to send Identity Verification and Consent Authorization.

      7. USERS’ DATA

      We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

      7.1 Data Retention

      Incorp Pro retains customer information for varying periods based on the nature of the data and applicable legal requirements. Our retention schedule is as follows:

      Financial Records: We retain billing information and credit card transaction records for a period of six (6) years from the date of transaction to comply with tax and accounting requirements under Canadian law.

      Order Documentation: Documents collected or generated in connection with any orders, including government forms, incorporation documents, and related materials, are available (In digital form) at no additional charge for up to ninety (90) days following the completion of the order. After this 90-day period, document requests fall outside the scope of the original service. If you require assistance retrieving documents after this time, a new service request and applicable fees will apply.

      8. PRODUCTS AND SERVICES

      At Incorp Pro we are committed to delivering excellent customer service and products to our customers. Our Company prides itself on getting our customers’ satisfaction with our services and products delivered. We make every effort to display with accuracy the features, specifications, colours and details of the products available on the Website. However, we cannot certify that all the information provided on our Website is correct, complete or free of errors. Our products and services are subject to availability, and we cannot assure that the items or products will be available.

      We reserve the right to discontinue any products or services on our Website, at any time for any reason. Prices for all products are subject to change.

      8.1 Address Service

      Service Description: The Address Service enables Users who do not maintain a physical address in a required jurisdiction to utilize an address provided by Incorp Pro solely for business registration purposes. This Service is strictly limited to satisfying registration requirements and shall not be used for business operations.

      Service Agreement Required: To activate the Address Service, Users must execute a separate Address Service Agreement with Incorp Pro. This Agreement contains additional terms and conditions specific to the Address Service and constitutes Incorp Pro‘s formal consent for the User to utilize the provided address. The Address Service shall not be deemed active until such Agreement is fully executed by both parties.

      Mail Scanning Service: The Address Service includes a mail scanning service with the following limitations:

      • Only official government correspondence will be accepted, scanned, and forwarded digitally to the User
      • All other mail, including but not limited to bank statements, personal correspondence, marketing materials, and packages, will be refused and returned to sender
      • Incorp Pro assumes no liability for refused mail or any consequences arising from such refusal

      Subscription and Renewal: The Address Service is provided on an annual subscription basis. Users must renew the Service each year to maintain an active address. The renewal fee must be paid on or before the expiry date to ensure continuous service.

      Non-Payment Consequences: If payment for renewal is not received within thirty (30) days after the expiry date:

      • The outstanding amount will be sent to a collection agency
      • Incorp Pro will notify the relevant government authorities that the business is using the address without authorization
      • The User will be notified via phone and email before such actions are taken
      • The User may face legal consequences for unauthorized use of the address

      8.2 Agent Service (Agent for Service/Attorney Service)

      Service Description: The Agent Service satisfies governmental requirements in certain jurisdictions that mandate a local resident act as a representative for businesses. This Service enables Users who are not residents of the required jurisdiction to register their business by appointing Incorp Pro‘s designated agent as their representative solely for registration and statutory purposes.

      Service Agreement Required: The Agent Service requires execution of a separate Agent Service Agreement between the User and Incorp Pro. This Agreement contains additional terms and conditions governing the agent relationship and includes Incorp Pro‘s consent to act as the User’s agent for service. The Agent Service shall not commence until the Agent Service Agreement is fully executed by both parties.

      Scope and Limitations: The Agent Service is strictly limited to meeting registration requirements and receiving official government correspondence. The appointed agent does not have authority to:

      • Conduct business operations on behalf of the User
      • Enter into contracts or agreements
      • Make business decisions
      • Represent the User in any capacity beyond statutory requirements

      Subscription Terms: The Agent Service operates under the same subscription model as the Address Service, requiring annual renewal and payment. All terms regarding renewal, non-payment consequences, and notification procedures outlined in Section 8.1 shall apply equally to the Agent Service.

      8.3 Government Information and Documentation Fees

      Business Number: Upon successful registration, a Business Number is typically generated automatically by the government. While this number is issued at no cost by the government, Incorp Pro charges a service fee to retrieve, process, and securely deliver this information to the User.

      Company Key (Ontario) and Similar Identifiers: In Ontario, a Company Key is automatically generated upon incorporation. Other jurisdictions may issue similar codes, identifiers, or passwords. While these are generated at no cost by the government, Incorp Pro charges a service fee for:

      • Retrieving these credentials from government systems
      • Securing and safeguarding this sensitive information
      • Delivering the information through secure channels
      • Providing guidance on proper usage and security

      Fee Justification: These service fees compensate Incorp Pro for the time, expertise, and secure systems required to obtain and deliver government-issued information that Users may otherwise need to retrieve themselves through government channels.

      8.4 Instant and Automated Products

      Incorp Pro may offer certain products or services that are generated, retrieved, processed, or delivered automatically or near-instantly through the Website, including through third-party systems, APIs, or government/registry data sources. These products may include, where offered, instant name searches, Nuans reports, document retrievals, or other automated products. Because processing begins immediately upon order placement, these products may be non-refundable as set out in Section 12.

      9. PURCHASES AND PAYMENT

      The prices of the services or products on this Website are delivered in Canadian currency (CAD).

      We accept the following forms of payment:

      • Visa
      • Mastercard
      • PayPal
      • Interac
      • American Express
      • Discover

      By ordering our Services or Products you agree to provide your current, complete, and accurate information for all purchases, such as your email address, payment method, credit card information, etc. Once we receive your payment information, we will email you to confirm your transaction has been processed. You further agree to make all the payments for your purchase and any applicable shipping charges, if applicable.

      By placing an order on our Website, you accept that we may make errors or mistakes in the orders and will make the corrections to the pricing accordingly.

      We reserve the right to reject any order placed on our Website if we consider there is a discrepancy, a possible scam or does not meet our verification requirements.

      Billing Corrections: In the event of a billing error by Incorp Pro, such as a duplicate charge or incorrect amount charged, we will correct the error by reversing or adjusting the charge. Billing corrections are administrative adjustments and are handled separately from our Refund Policy.

      Contract Formation: A binding contract between you and Incorp Pro is formed at the moment your payment is successfully processed. By completing a purchase, you acknowledge that you have read, understood, and agreed to these Terms and Conditions, including our Refund Policy. Order confirmation emails are provided for your records and do not affect the timing of contract formation.

      10. SERVICE TERM AND TERMINATION

      These Legal Terms shall remain in full force and effect while you use our Services or products. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR PRODUCTS AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

      The Agreement of services or our products starts the day you request our services or products, and it can expire or terminate, depending on the nature of the product or service we provided.

      Termination:

      An agreement terminates when the parties do not reach the end of the agreement but one of them desires to terminate it because the other party violated the provisions of this Policy. Any refund in such circumstances shall be subject to Section 12 (Refund Policy), and fees designated as non-refundable in that section shall not be refunded.

      In the following cases we may decide to terminate our services with you:

      • If you place an order with us but you violate our Agreement;
      • If we cannot verify your identity;
      • If we believe there is any suspicious activity on your part; and
      • If you do not provide the documentation we request from you in a timely manner.

      Expiration:

      When an agreement expires, it is the “end” of the contract and there cannot be a refund, as the agreement has already expired. The service is valid for a certain period and once the time arrives, the agreement expires.

      11. SERVICE LIMITATION AND EXPIRATION

      11.1 Suspension and Termination

      In the case that Incorp Pro notices any issue with an order, and there are any possible risks, consistent and material violations of policies, Incorp Pro reserves the right to suspend or terminate the service if it is mandatory by law.

      11.2 Abandoned Orders

      In the event that Incorp Pro requires additional information or documentation from a User to complete an order, and the User fails to respond to our communication attempts, the following protocol shall apply:

      Communication Timeline: When we require a response from the User to proceed with an order, Incorp Pro will contact the User via phone and email. If no response is received within seven (7) days of the initial contact, we will send a second reminder. If the User still fails to respond, a third and final reminder will be sent, which will include a deadline of an additional seven (7) days for the User to respond.

      Order Abandonment: If the User fails to respond within twenty-eight (28) days from our initial contact attempt, the order shall be deemed abandoned and Incorp Pro will close the order. No refunds will be issued for abandoned orders, as the abandonment is due to the User’s failure to provide necessary cooperation to complete the Services.

      Reactivation: Should the User contact Incorp Pro after an order has been deemed abandoned, we reserve the right, in our sole discretion, to refuse reactivation of the order. If we agree to reactivate an abandoned order, the User may be required to pay a reactivation fee in addition to any outstanding amounts before Services can resume from the point of abandonment.

      12. REFUND POLICY

      Thank you for choosing Incorp Pro. We strive to ensure that you are fully satisfied with our services and products. Before placing an order with us, please review this Refund Policy carefully.

      If you wish to cancel your order, contact us as soon as possible. Refund eligibility is determined by the work completed at the time of your cancellation request, as outlined in the sections below. Certain fees are non-refundable regardless of when cancellation is requested.

      12.1 Non-Refundable Fees

      Order processing work, including payment verification, order authentication, and preliminary review, begins immediately upon order placement. For this reason, the following fees are non-refundable for all orders, regardless of order value, whether the order is ultimately completed, or the timing of any cancellation request:

      • Payment Processing Fees — These fees are included in your transaction total and compensate for payment processor charges incurred at the time of purchase.
      • Agency Fee (also referred to as Service Fee or Incorp Pro Fee) — This fee compensates for order intake, verification, and administrative processing that occurs immediately upon order submission.
      • Instant, Automated, or API-Delivered Product Fees – Fees for products or services that are generated, retrieved, processed, or delivered immediately or near-immediately upon order placement, including Instant Nuans reports, are non-refundable.
      • Name Search & Analysis Fees
      • Specialist Review Fees
      • NUANS Report Fees
      • Name Approval Fees
      • Document Retrieval Fees

      Orders Placed in Error: The fees listed above are non-refundable even if you believe your order was placed in error, placed by mistake, or if you request cancellation immediately after ordering. Submitting an order constitutes acceptance of these terms.

      Important: Incorp Pro is a private company, not a government agency. Belief that you were transacting with a government entity is not grounds for a refund of non-refundable fees.

      12.2 Refundable Fees Under Certain Conditions

      Depending on the period of the service, we can provide a refund in the following circumstances:

      • Government Fees: Only if filing has not been submitted to the government yet.
      • Draft Fees: Only if a draft has not been sent for approval via email yet.
      • Company Key Retrieval Fees: Only if company key has not been requested from the government yet.
      • Shipping Fees: If the shipping department has not started preparing the physical items for shipping yet.
      • Future Date Fees: If a future date was not used for filing.

      12.3 Add-on Services

      A full refund for the following services can be accepted under these conditions:

      • Minute Book: If the minute book has not been prepared.
      • Initial Return Filing: If the Initial Return filing has not been submitted to the government yet.
      • Annual Return/Declaration: If the annual return/declaration filing has not been submitted to the government yet.
      • Company Key: If the company key has not been provided via email yet.
      • Domain/Email: If the domain or email addresses have not been registered yet.
      • Google Listing: If the process of the Google Listing application has not started yet.
      • Business Number: If the business number has not been provided via email yet.
      • GST/PST/Payroll/WCB Account Setup: If consent has been given to proceed with CRA registrations.
      • Share Certificate: If the Share Certificate has not been prepared.
      • Corporate Seal: If the corporate seal has not been prepared.
      • Trademark Pre-Submission Fees: If no search or analysis have been completed for the proposed trademark.
      • Trademark Post-Submission Fees: If the trademark application has not been submitted to the government.

      12.4 Company-Initiated Refunds

      In limited circumstances where Incorp Pro is unable to complete your order due to factors within our control, refunds may be issued as follows:

      Full Refund of All Fees (including Payment Processing Fees):

      • The service requested is outside the scope of services offered by Incorp Pro, discovered after order placement
      • Incorp Pro lacks the legal authority to complete the requested service in the applicable jurisdiction
      • An unremediable technical failure solely on Incorp Pro‘s systems prevents service completion

      Refund of Agency Fee and Service-Specific Fees (Payment Processing Fees retained):

      • Incorp Pro makes a processing error (e.g., incorrect service processed)

      Not Eligible for Company-Initiated Refund:

      The following are not grounds for refund under this section, as they are outside Incorp Pro‘s control:

      • Government rejection of a filing or application
      • Requested business name being unavailable
      • Information provided by the customer being incorrect, incomplete, or insufficient
      • Customer failing to respond to requests for required information or documentation
      • Customer changing their mind after order placement
      • Service processing time exceeding customer expectations

      12.5 Chargeback & Disputes

      In the event that a chargeback is initiated by a User for any of our Products or Services, the following procedures shall apply:

      Invalid Dispute Grounds: The following are not valid grounds for initiating a chargeback or payment dispute, and Incorp Pro will contest any such disputes:

      • Order placed in error or by mistake
      • Immediate cancellation request after order placement
      • Belief that Incorp Pro is a government agency
      • Dissatisfaction with service speed or delivery time
      • Buyer’s remorse or change of mind

      Chargeback Notification and Communication: Upon receiving notice of a chargeback, Incorp Pro will make reasonable efforts to contact the User through the contact information provided during the order process. We will attempt to resolve the matter directly with the User before proceeding with formal dispute procedures.

      Dispute Response Process: If we are unable to reach a mutually acceptable resolution with the User, or if the User fails to respond to our communication attempts within a reasonable timeframe, Incorp Pro reserves the right to respond to the chargeback dispute through the appropriate payment processor channels. In responding to such disputes, we may provide relevant evidence including but not limited to:

      • Government documents prepared, submitted, or received on behalf of the User
      • Proof of any physical goods prepared or shipped
      • Email correspondence and order confirmations
      • Payment transaction details and receipts
      • Recorded phone conversations
      • Any other documentation relevant to the transaction

      Dispute Resolution Outcomes: If the chargeback dispute is resolved in favor of Incorp Pro, the transaction and all related matters shall be considered fully resolved and the User will remain responsible for all amounts due. If the chargeback dispute is resolved in favor of the User, Incorp Pro reserves the right to pursue collection of any outstanding amounts for Services already rendered or products already delivered, including but not limited to referring the matter to a third-party collection agency and reporting the debt to credit bureaus as permitted by law.

      Conditions for Dispute Resolution: As a condition of resolving any dispute, Incorp Pro reserves the right to require the User to enter into a Non-Disparagement Agreement. Such agreement may include provisions restricting the User from making negative, defamatory, or disparaging statements about Incorp Pro, its Services, Products, employees, or business practices on any platform, including but not limited to social media, review websites, or other public forums.

      13. THIRD-PARTY WEBSITES AND CONTENT

      Our Website may contain (or you may be sent via the Site) links to other websites (‘Third-Party Websites’) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties (‘Third-Party Content’). Incorp Pro does not investigate, examine or check the content of those Websites. Therefore, we are not responsible for those Sites’ practices, policies and content.

      Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Services or any Third-Party Content posted on, available through, or installed from the Services, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Services and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Legal Terms no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Services or relating to any applications you use or install from the Services. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us blameless from any harm caused by your purchase of such products or services. Additionally, you shall hold us blameless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.

      14. PRIVACY POLICY

      Incorp Pro is committed to protecting and respecting your privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws. This section provides an overview of our privacy practices. For complete details, please refer to our comprehensive Privacy Policy available at https://incorporationpro.ca/privacy-policy/.

      14.1 Privacy Officer

      We have designated a Privacy Officer who is accountable for our compliance with PIPEDA and these privacy commitments. Our Privacy Officer can be contacted at:

      Privacy Officer INCORP PRO INC. 102-1270 Central Pkwy W, Mississauga, Ontario L5C 4P4 Email: info@incorporationpro.ca Phone: 647-945-8873

      14.2 Personal Information We Collect

      We collect personal information that you provide directly to us, including:

      • Name, business name, and contact information
      • Payment and billing information
      • Government identification numbers (as required by law)
      • Business registration information
      • Any other information you choose to provide

      14.3 How We Use Your Information

      We use the personal information we collect for the following purposes:

      • To provide our incorporation and business registration services
      • To process payments and maintain billing records
      • To comply with legal and regulatory requirements
      • To communicate with you about your orders and services
      • To improve our services and customer experience

      14.4 Information Sharing and Disclosure

      We may share your personal information with:

      • Government agencies as required for business registrations
      • Payment processors to facilitate transactions
      • Professional service providers who assist us in delivering our services
      • Law enforcement when required by law

      We do not sell, rent, or trade your personal information to third parties for marketing purposes.

      14.5 Your Privacy Rights

      Under PIPEDA, you have the right to:

      • Access your personal information in our custody or control
      • Request corrections to your personal information
      • Withdraw consent for certain uses of your information
      • File a complaint with our Privacy Officer or the Privacy Commissioner of Canada

      We will respond to access requests within 30 days as required by PIPEDA. To exercise your privacy rights, please contact our Privacy Officer.

      14.6 Data Security

      We use Secure Sockets Layer (SSL) encryption when transmitting data from your connection to our systems. We store information in systems designed to prevent unauthorized access, use, or disclosure.

      14.7 Updates to Privacy Practices

      We may update our privacy practices from time to time. We will notify you of any material changes by updating our Privacy Policy and posting a notice on our Website.

      15. MODIFICATIONS AND INTERRUPTIONS

      We reserve the right to change, modify, or remove the contents of our services or products at any time or for any reason, without notice, in order to observe the law. However, we have no obligation to update any information on our services. Therefore, we will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

      We cannot guarantee the services or products will be available at all times. We may experience interruptions, delays, or errors due to software, hardware, maintenance or updates problems. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify our services and products at any time or for any reason without notice to you. By using our Website you agree that we are not liable or responsible for any modification, discontinuance, interruption, or any other change to the services or products.

      16. GOVERNING LAW

      These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

      17. DISPUTE RESOLUTION

      By using our Website, you agree that any dispute arising from or relating to the subject matter of these Terms and Conditions shall be governed by the laws of the Province of Ontario, Canada. You agree to submit to the personal and exclusive jurisdiction of the courts located within the Province of Ontario, Canada, and waive any objection to the exercise of jurisdiction over you by such courts and to venue in such courts.

      INCORP PRO INC. shall also maintain the right to bring proceedings as to the substance of the matter in the courts of the country where you reside or, if these Legal Terms are entered into in the course of your trade or profession, the province of your principal place of business.

      18. CORRECTIONS

      Even though we are always working on updating our services and products on our Website, the description of the services or products may contain typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice. Incorp Pro does not accept any liability for the accuracy or completeness of any information, including prices, products’ descriptions, specifications, availability, etc. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

      19. DISCLAIMER

      Incorp Pro has worked hard to ensure the correctness of the information we provide on our Website to our Users. However, we do not offer any warranty or representation of any kind, and the information we provide is “AS IS”. Incorp Pro does not assume any responsibility for the veracity, correctness or legality of the information we provide on this Website. By using our website you agree that you are using our Website at your own risk.

      We assume no liability for the errors, mistakes, or imprecise information available on this Website.

      Incorp Pro shall not be liable for any loss or damages that may result from the use or information on this Website.

      By using our Website, you agree that we make no warranties or representations of our Website because Incorp Pro is not a law firm and we do not offer legal advice or legal representation to our customers. Incorp Pro is a private company and is not affiliated with, endorsed by, or connected to any federal, provincial, or municipal government agency. By using our Website, you agree that the information we provide is only for educational or informational purposes and that our services are limited to filing government forms and corporate business. Incorp Pro does not guarantee the use, operation or function of this Website. The information we provide on this Site does not constitute advice of any kind nor should it replace competent legal, accounting or other professional advice. If you are seeking a specific service or warranted results, we recommend you to contact a professional in that specific area. Moreover, Incorp Pro should not be liable for any loss, compensatory or consequential damages you may have incurred as a result of using our Website.

      If you are dissatisfied with the contents, Terms and Conditions of this Site, please contact us at info@incorporationpro.ca, we would like to hear from you and see how we can be of help.

      20. LIMITATION OF LIABILITY

      To the extent permitted by applicable law, including the Consumer Protection Act, 2002 (Ontario), Incorp Pro shall NOT be liable for any indirect, incidental, consequential, special, punitive or exemplary damages, including but not limited to loss of business profits, revenue, use or data incurred by any party, whether in a contract, tort (including but not limited to negligence) or other way arising in connection with:

      • The use or performance of any product, service or intellectual property;
      • Any claim based on contract, warranty, etc.;
      • Any error, omission or defect on the information provided.

      Nothing in these Terms and Conditions excludes or limits our liability for:

      • Death or personal injury caused by our negligence;
      • Fraud or fraudulent misrepresentation;
      • Gross negligence or willful misconduct;
      • Any liability which cannot be excluded or limited under applicable law.

      Incorp Pro’s total cumulative liability for any claim under this Agreement shall be limited to the amount paid by the Claimant to the Company in the 12 months preceding the event giving rise to the liability issue.

      20.1 No Guarantee of Outcomes

      Incorp Pro provides professional online business registration services throughout Canada. While we strive to ensure accurate preparation and timely submission of all documents, we cannot guarantee:

      • Government approval of any registration or incorporation
      • Specific processing timelines by federal or provincial authorities
      • Availability of requested business names or trade names
      • Acceptance of filed documents by regulatory bodies
      • The ongoing compliance or success of registered businesses

      All outcomes depend on factors outside our control, including government policies, regulatory requirements, and the accuracy of information provided by clients. Our services are limited to document preparation and submission assistance only.

      21. INDEMNIFICATION

      You agree to defend, indemnify, and hold us harmless Incorp Pro from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or in connection with any third party claim related to the products or services’ quality or performance, or your use of any information obtained from our Website.

      22. WAIVER AND SEVERABILITY

      If any provision of these Terms and Conditions is found to be unenforceable under applicable law, that will not affect the enforceability of the other provisions of this Terms & Conditions.

      No waiver by the Company of any term or condition set out in these Legal Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Legal Terms shall not constitute a waiver of such right or provision.

      23. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

      When you visit our Website, email us, and complete online forms, that constitutes electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

      24. FORCE MAJEURE

      Neither party shall be liable to the other for any failure or delay in performance under these Terms and Conditions which is due to fire, flood, earthquake, pandemic, governmental action, war, terrorism, embargo, acts of civil or military authorities, act of God, act or omission of carriers or suppliers, equipment failure, strike, labor dispute, or other causes beyond its reasonable control, provided that such party promptly notifies the other and uses its best efforts to remedy the situation.

      The party affected by the force majeure event shall:

      • Promptly notify the other party in writing of the force majeure event;
      • Provide full particulars of the event and its expected duration;
      • Use all reasonable efforts to mitigate the effects of the force majeure event;
      • Resume performance of its obligations as soon as reasonably practicable after the force majeure event ceases.

      If a force majeure event prevents a party from performing its obligations for more than sixty (60) consecutive days, either party may terminate the affected services upon written notice to the other party.

      For clarity, force majeure shall not excuse the obligation to pay money owed under these Terms and Conditions unless the force majeure event specifically prevents such payment.

      25. ASSIGNMENT

      You may not assign or transfer these Legal Terms or any of your rights or obligations hereunder, in whole or in part, by operation of law or otherwise, without our prior written consent. We may assign these Legal Terms or any of our rights or obligations at any time without notice or consent. Any attempted assignment in violation of this section shall be null and void.

      26. ENTIRE AGREEMENT

      The Terms of Use and Conditions and other relevant policies incorporated herein by reference constitute the sole and entire Agreement between the User and the Company regarding the Website and supersede all prior and contemporaneous understandings, Agreements, representations, and warranties, of any kind, regarding the use of the Website.

      27. CONTACT US

      If you have any questions or concerns regarding our services or products, or if you wish to receive further information regarding use of the Services, please contact us at:

      Incorp Pro

      102-1270 Central Pkwy W,

      Mississauga, Ontario L5C 4P4 Canada

      Phone: 647-945-8873

      Email: info@incorporationpro.ca